30-Day Happy-Tail Guarantee
The 30-Day Happy-Tail Guarantee
We hand-pick every product for real dogs and cats — and we stand behind all of it. If your pet isn't completely happy, you have a full 30 days to send it back for a full refund. No fuss, no fine print — just happy pets.
How it works
- Contact us within 30 days of delivery from our Contact page with your order number.
- We'll send simple return instructions.
- Once your return is on its way, we issue your refund.
Questions about a specific item? See our full Refund Policy or get in touch.