Shipping Policy
Shipping Policy
Processing Time
All orders are processed and shipped within 1-2 business days of purchase.
Delivery Times
| Region | Estimated Delivery |
|---|---|
| United States | 5-10 business days |
| Canada | 7-14 business days |
| United Kingdom / Europe | 7-14 business days |
| Australia / NZ | 10-18 business days |
Free Shipping
We offer free standard shipping on all orders over $75. Orders under $75 are charged a flat shipping rate at checkout.
Tracking
You'll receive a tracking number via email once your order ships. Allow 24-48 hours for tracking to activate.
Lost or Delayed Packages
If your package hasn't arrived within the estimated window, email us at support@pawprime.com and we'll investigate immediately.